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Business Model

ECS has three core businesses:


Enterprise Systems

As an Enterprise Systems Provider ECS enables corporations to fully exploit leading-edge technologies and compete in the Net Economy. Integrated solutions incorporating leading-edge technology are offered through strategic alliances with industry leading vendors and its wide and established channel of 13,000 partners and resellers.
       
ECS helps companies become exploit IT to give them the edge in their business through computing application integration. Having a wide portfolio of leading-edge products and the technical capabilities to deploy them are value propositions ECS can greatly enhance upon. ECS can integrate e-commerce enablement, database, security and system management solutions from diverse IT vendors, utilisings open systems architecture and platform for customers.
         

IT Services

Professional & Technical Support Services
ECS' Professional & Technical Support Services are streamlined into four major pillars of :
  • Storage & Data Availability
  • Info-security
  • E-services
  • Application Integration
This has strengthened our forte as an IT infrastructure enabler to help corporations exploit leading edge technologies.
       
Technical Support Services
ECS can satisfy the full range of customer requirements, from providing 7x24 mission-critical and business-critical support for global corporation to delivering basic hardware replacement and telephone support services. At ECS, we provide a spectrum of support services and a series of packages that allow customers to choose the level of service best suited to their business needs.
       
Training Services
ECS aims to provide its clients with the technological enablement that is the basis of their competitiveness. Offering the most up-to-date and relevant training, of information and technology, the courses offered enhance a company's competitiveness for the fast paced environment today and in the future. It reinforces our commitment to provide customers with complete integrated solutions - e-commerce, security, systems management or otherwise.
        

Distribution

Our long established relationship and experience with industry leading vendors has allowed us to be in the forefront of Information Technology. We work closely with our partners to constantly expand market coverage and exploit opportunities. As representative for an extensive range of leading IT products, ECS provides its channels and partners with innovative products and specialised services at competitive prices. We go the distance by assisting our partners with vendor programs, sales activities, marketing support as well as training of resellers and end-users.
         
ECS has built a strong relationship with major hardware and software vendors and the local resellers community. We have the expertise to bridge various parties, bringing added value to today's complex IT requirements via our proven channel strategy and complete portfolio of products and services.
      
The long and successful partnerships ECS has established with leading IT vendors like HP, Sun, Apple, Microsoft, Oracle, Cisco, Check Point, BEA, Veritas and many others has provided ECS with a solid foundation to be the key supplier of IT infrastructure needs for corporate users in the region.
       
Our goal is to grow our partners through their success, working with them hand-in hand.

What distinguishes ECS from other IT providers is our firm commitment to giving customers unsurpassed reliability, value & quality service. ECS' commitment is to consistently satisfy customers' needs over and above their expectations.